Quantum Metric for Salesforce allows agents to gain insights access on how customers engage with your brand via web or mobile applications. This single solution helps you build more personalized customer experiences and better agent engagements.
Register for a demo today and see for yourself how Quantum Metric customers:
• Increase in first touch case resolution
• Have 50% lower escalation rates
• Improve personalized customer experiences
All without the agent having to leave Salesforce
Learn more about Quantum Metric for Salesforce here.