Product Tour: Quantum Metric Embedded Replay for ServiceNow^®

Are you looking for new ways to provide better customer support, quickly resolve customer frustrations, remove the need to recreate errors, and deliver better experiences all without leaving the ServiceNow^® platform?

Watch the product tour to see how Quantum Metric customers can: 

• View 100% of customer sessions in real-time from inside ServiceNow^® 
• Improve customer satisfaction and reduce call resolution times
• Reduce incident escalations
• Scale empathy across the organization 

“Working with ServiceNow^®, we’ll empower teams to harness empathy and understanding in every customer interaction, while breaking down the silos that limit the organization’s ability to innovate and grow.”